For jewellery brands and retailers

See the work behind every Jewellery order.

You approve a design, then spend weeks chasing updates. Vault replaces the chase: request quotes, approve pricing, and watch every piece move from casting to dispatch.

Google sign-in, then everything in one place. Quotes waiting, orders in production, and what needs you, the moment you land.

Get in touch

Manufacturing, procurement, and certification. All in one place.

Tell us what you need. We will handle the rest: sourcing, manufacturing, certification, and delivery.

Common questions

The questions we hear most.

Straight answers on quoting, production tracking, documents, and how we handle your designs.

What is Vault and how does it help my brand?

Vault is where you request quotes and track jewellery production in one place. You submit what you need with full specs, we price it, and once you approve, you watch the order move from casting to dispatch in real time. No WhatsApp threads, no chasing updates, no guessing where an order stands.

How long does it take to get pricing back?

We respond within 24 hours of submission with a full line-by-line breakdown for every product. You then have 48 hours to review and approve before the quote expires. If it does expire, you can reopen or duplicate it and resubmit in a couple of clicks.

Can I track my order while it is being made?

Yes. Every product moves through nine production stages, from casting to final quality check. Each stage is updated with real photos, so you always know exactly what is done, what is in progress, and what is still pending.

Can I get my own custom designs manufactured?

Yes. Attach your design files and details when you request a quote. Catalogue pieces, modifications of existing designs, and fully custom briefs all run through the same quoting, production, and quality process.

How do I request a quote?

Sign in, complete your brand profile once, then open Request a Quote. Add each product with its metal, stone, product type, quantity, and any design files or reference details. You can request several products in a single quote and save it as a draft before you submit.

What happens after I approve a quote?

Approval turns the quote into a live order automatically. We assign it to a manufacturer and production begins. You never deal with the manufacturer directly. Everything stays inside Vault, and your identity and theirs are never shared with each other.

Will I get invoices and certification?

Yes. Your invoice, stone certification, and product lifecycle report are uploaded to Vault and available to download from the completed order. Everything lives in one place, so you are not digging through email for documents months later.

How do I get started?

Go to oms.dvablabs.com, sign in with Google, and complete your brand profile. You can submit your first quote request straight away. If you would rather see it first, watch the demo on this page or reach out and we will walk you through it.